Terms and Conditions
Please read the following terms and conditions carefully, as booking a tour with us is confirmation of your acceptance with these terms and conditions.
We also recommend reading the FAQ section on our website for a better understanding of the tour.
The operator, being Swags Under Stars, reserves the right to alter the itinerary and location of campsites and accommodation, if necessitated by weather conditions or by any other unforeseen circumstances prevailing at the time of the trip. The operator also has the right to substitute vehicles or an alternative operator, transport, and carrier.
The operator is unable to guarantee exact arrival and departure times and is not liable for failure to make connections with other services or for any expenses incurred by the client as a result of weather conditions, mechanical defects, or any other unforeseen cause. If for any reason, the itinerary is altered, no refund is payable by the operator. The operator reserves the right without payment or compensation, and whether before or after commencement of travel, to exclude any passenger, if that passenger may appear likely to endanger the health or safety or impair the comfort of other passengers and may be asked to leave the tour immediately, should he/she commit any illegal act.
Swags Under Stars are not responsible or liable for loss, damage or theft of luggage or personal belongings whatsoever or for personal injury, accidents, hospitalisation, illness or medical expenses. Most claims arise from personal or close-family illness before holiday departure, resulting in cancellation charges. We strongly recommend all intending passengers consult their travel or insurance agent and take out adequate travel insurance to cover any event and give full travel protection.
Cancellation Policy 2018
Cancellations must be received in writing or by email and cancellation fees will apply to the amount of notice given to the operator.
This tour requires a minimum of four passengers to depart.
Bookings cancelled 72 hours and less prior to tour departure or fail to load on the morning of departure – 100% cancellation fee of total tour cost.
Cancellation between 72 hours and 2 weeks prior to tour departure – 25% cancellation fee of total tour cost.
The operator and its employees accept no responsibility for any booking, contract, travel, accommodation or tours which result in any loss, damage, accident, diversion, or theft in regard to luggage or personal belongings, and will be exempt from all liability in respect of direct or indirect consequential loss or damage, death, injury, sickness, irregularity, delay liability, and additional expenses, or inconvenience or any other event beyond its control including accident, failure of machinery or equipment, accommodation, transport, or other services.
Optional activities not included in the tour price do not form part of this contract. Acceptance of swags under stars arranging optional activities does not render us liable for them in any way. The contract for the optional activities will be between you and the activity provider.
Luggage space is limited. Leave large packs at your accommodation please. Restricting your luggage to one daypack, kept with you and one overnight pack, kept in the trailer, should suffice for the tour. Sleeping bag and pillow can be packed separately. Any excess luggage can usually be stored at your accommodation, or if your post tour accommodation differs, please arrange for your excess luggage to be transferred to your post tour accommodation.
All personal information collected by Swags Under Stars is treated in accordance with the law.
Minimum passenger age for the tour is 7 years. All passengers under the age of 18 must be accompanied by a parent or legal guardian.
Further to our food licence requirements we would like to confirm that Swags Under Stars are not serving food as such and passenger participation in preparing food is part of the experience on our tours.
Prices stated are valid until March 31st, 2019.